After sales services

STM Technologies considers an effective after sales service as important part of its competitive strategy and an essential strategic element for the development of its worldwide business providing valuable feedback about its goods and services.

After sales service plays an important role in STM’s customer satisfaction policy.

STM aims to develop a long-term relationship with its customers. This means that even after the sale of the products, STM offers you excellent service too.

STM’s objective is to provide customers with a reliable high quality technical service that rapidly solves any problems.

A expertly trained team to provide the customer service, replacement parts support, supervision and know-how transfer, offering real added value to the customers.

Service plans help to ensure that your process equipments continue to meet your expectations in regard to plant availability, performance, product quality and process safety.

STM Technologies offers original spare parts for preventive maintenance, emergency repairs and customer specific maintenance schedules to help minimize maintenance time and unscheduled downtime.

Spare parts are certified and quality guaranteed components completed of technical documentation and easy identification of the product code.

A team of specialists will be totally available for a specific production problem or for commissioning of whole line and start up.